Protecting your personal data is a top priority at 122bet. This page clearly sets out — in plain language — what data is collected, why it's collected, who can access it, and how you stay in control.
This Privacy Policy applies to 122bet and all of its associated services. By creating an account or using our services, you are deemed to have accepted this policy. Registered users will be notified by email of any significant changes.
It's natural to wonder where your personal information goes when you use an online platform — and who can see it. At 122bet, we believe trust can only be built on transparency. That's why this page is written in plain, straightforward language, so you can understand everything without having to wade through legal jargon.
When you register for an account and use our services at 122bet, various types of information are collected. This data comes from two sources — what you provide directly, and what is collected automatically while you use the platform.
Information You Provide Directly:
Automatically Collected Information:
Every piece of data collected at 122bet has a specific purpose. Here's a clear breakdown:
Important: 122bet never sells your data to third parties and does not share it with any advertising networks.
122bet retains necessary data for as long as your account remains active. Even after an account is closed, certain information may be kept for a defined period to meet legal and regulatory requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Registration Information | 5 years after account closure | Legal Obligations |
| Transaction Records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 Years | AML Compliance |
| Betting History | 3 Years | Dispute Resolution |
| Cookie Data | 30–365 days | Service Personalization |
Once the applicable retention period expires, the relevant data is securely deleted or anonymised so that individual identification is no longer possible.
122bet does not sell your personal data to any third party. However, in a limited number of situations, it may be necessary to share specific information with certain parties:
In any circumstance not listed above, your consent will be obtained before your data is shared with any party.
122bet uses multiple layers of security to protect user data, covering both technical and administrative measures.
That said, no organisation can guarantee absolute security on the internet. Users also have a responsibility — keep a strong password and never share your login credentials with anyone.
122bet believes you should have full control over your own data. The rights listed below are yours, and you can exercise them at any time through our support team:
You can request to see what information 122bet holds about you. This is typically provided within 30 days.
If any of your information is incorrect or out of date, you can request a correction — either through your account settings or by contacting support.
After your account is closed, you may request the deletion of any data that is not subject to a legal retention obligation.
You can object to your data being used for specific purposes — particularly when it comes to marketing communications.
You can request a copy of your data in a commonly readable format.
To exercise any of the rights listed above support@122bet-baji.com. We will respond within 30 days of receiving your request.
122bet's services are strictly for users aged 18 and above. We never knowingly collect personal information from anyone under 18.
If a parent or guardian believes their minor child has created an account on 122bet, please contact support immediately. Any such account, once identified, will be closed without delay and all associated data will be deleted.
If a 122bet account is accessed on a shared family device, always log out after use and keep your password out of reach of children.
If you give consent during registration, 122bet may send you emails or SMS messages about promotions, new features, and special offers. This is never mandatory.
You can opt out of marketing communications at any time:
Opting out will not stop important service-related communications — such as payment confirmations or security alerts — only promotional messages will be turned off.
To comply with international Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, 122bet may verify identity documents and other supporting records where required.
KYC documents — including your National ID, passport, and proof of address — are stored under strict security. This information is used exclusively for identity verification and fulfilling legal obligations.
Documents submitted during the KYC process are never used for marketing or analytics purposes.
122bet may update this Privacy Policy as needed. Minor changes will simply be reflected in the updated date on this page. For significant changes, registered users will be notified by email or via an on-screen notice when they next log in.
Continuing to use the service after an updated policy takes effect indicates your acceptance of the revised terms. If you object to any changes, you may close your account and discontinue use of the service.
If you have any questions about this Privacy Policy or wish to make a request regarding your data, please get in touch:
Our support team is available 24 hours a day, 7 days a week. You're welcome to reach out in Bengali.
Summary
122bet does not sell any of your personal data to third parties, nor does it share your data with advertising networks. This is one of 122bet's most fundamental commitments.
256-bit SSL encryption is used — the same standard trusted by the world's leading banks. Your data and transactions always travel through fully secured channels.
You have the right to view, correct, delete, or port your data. Submit a request to our support team at any time and we'll respond within 30 days.
Cookies are used solely to improve our service — not to track you for advertising purposes. You can disable cookies at any time through your browser settings.
If you no longer want promotional emails, you can opt out at any time via the unsubscribe link in any email or through your account settings. You will still receive important service-related messages.
Retention periods for each type of data are clearly defined. Once a period expires, the data is securely deleted. No information is held beyond its purpose or legal requirement.
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The biggest barrier to trusting an online platform is uncertainty around data security. "Will my phone number be sold to someone?" "Is my transaction data safe?" — these are fair and reasonable questions. From day one, 122bet has made it a priority to answer them honestly.
For many people in Bangladesh, the concept of online data privacy is still unclear. Users often don't know where their information goes or who can see it. 122bet wants to change that — which is why this Privacy Policy is written in plain, straightforward language.
The 122bet technology team works to maintain bank-grade security standards. SSL 256-bit encryption means the data travelling between you and 122bet's servers would take billions of years to decrypt — making it virtually impossible to breach. Payment details are stored separately, and full card numbers or mobile banking PINs are never saved on 122bet's servers.
122bet follows internationally recognised financial institution standards for data retention. Transaction records are kept for 7 years as required by international AML regulations — not for any commercial reason. Once the retention period expires, data is securely deleted.
Many users hesitate about KYC verification — wondering whether it's safe to submit a photo of their national ID. 122bet understands this concern, and it's a valid one. That's why all documents submitted for KYC are stored in encrypted databases, accessible only to authorized staff, and never used for advertising or analytics purposes.
122bet handles marketing communications with full transparency. Promotional emails or SMS messages are only sent to users who have given their consent, and opting out is always available — no hassle involved.
* Calculated from the date of account closure.
For any data-related requests or questions:
support@122bet-baji.com
Or reach us via live chat — 24/7.
Frequently Asked Questions